From the moment you give us instruction, we get to work. Once we have an agreed start date to work towards, we take time to select the best possible materials for your project and order these in a timely fashion to avoid delays to our build. Richard will occasionally carry out a second site visit to finalise measurements and material choices, and to brief one of our senior carpenter team. For larger projects, we may ask for a deposit to cover the initial purchase of the materials. Then we will invoice in stage payments, or at the end of the build – this we will agree with you in advance.